Texas Inter-Faith Management/40i is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation (SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.

This position will oversee the day-to-day operations of the community and be expected to thrive in a changing environment and respond positively to unpredictable situations or problems that can occur throughout their work responsibilities.

Job Type: Full-time.

Salary: Salary is commensurate with experience.

Schedule: Monday-Friday, 8-hour shift, with weekend availability, on-call, and possible overtime.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Perform bookkeeping including rent collection, delinquency, and move-out statements.
• Lease available units as needed.
• Renew existing leases.
• Clearly and effectively communicate with residents, other employees, vendors, and supervisors in written and verbal form.
• Maintain high customer service standards.
• Conduct market research, project leasing activity, and assist with business outreach marketing, resident functions, and other promotional programs.
• Complies with all company policies, applicable health and safety rules and regulations,
• Stay abreast of Fair Housing laws and regulations.
• Additional duties as assigned.
• Strong understanding of Low-Income Housing, HUD, Vouchers, and other funding sources; as well as compliance in this area.
• Strong leadership qualities.
• Positive attitude and great customer service skills.
• Ability to multi-task while working in a fast-pace environment.
• Highly organized and very detail-oriented.

KEY COMPETENCIES

• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• A minimum of 3-5 years of affordable property management experience.
• Strong understanding of Low-Income Housing, HUD, Vouchers, and other funding sources; as well as compliance in this area.
• Strong leadership qualities.
• Positive attitude and great customer service skills.
• Ability to multi-task while working in a fast-pace environment.
• Highly organized and very detail-oriented.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Proficiency in Microsoft Office Suite.

• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines.

Benefits:

• Employer paid Health, Dental, and Vision insurance
• 401(k) matching up to 5%
• Employee Assistance Program - available to employees and family members
• Flexible Spending account- Medical or Dependent Care
• Disability and Life Insurance
• Generous PTO and Holiday package

Please copy and paste the link below to complete the Culture Index Survey. Only candidates who have completed the Culture Index will be considered for an interview. This survey should only take about 10 minutes to complete.

https://go.cultureindex.com/p/wZpXhEdP5q3P